Q: Do I only get charged $25 for the box and then if I decide to keep any of it then I pay for the items themselves after I get the box?Asked by Lauren F., March 2020
Hi Lauren, that's right, the styling fee is $25. Our stylists will then curate your box using all the preferences you share with us in your style profile. We will ship your curation to your door (free shipping) and then you get to try everything on before deciding which pieces to purchase. For anything you purchase, the $25 styling fee you paid is credited toward it. For anything you'd like to return, we include a free prepaid shipping label for you to mail back those items. Hope that helps!
Hi Lauren, that's right! You get your items, try everything on, and then decide what to buy. For anything you buy, the $25 is credited toward it. If you don't find anything you like, we'll work with you to tweak your size or style for your next box. The more you share with us, the better our styling is!
Q: I'm VERY small and petite I don't like buying clothes without trying them on first plus I would per fer a profile to check sizes Asked by Tina R., August 2019
You will love short story. They are good at finding clothes to flatter you no matter what size.
After signing up you'll be prompted to fill out a style profile. That's where you can tell us all about your sizes, style, budget, and any special requests. :)
Q: Before siging up and paying is there a way to have an idea of other items like dresses? I know you stated I think tops start at $26. Please let me know :)Asked by Cara S., May 2021
Hi Cara! As part of your style quiz we will ask you what your budget range is for each item and style you based on your selected budget. Our dresses start at $40. Hope that helps!
Q: When are you gonna ship internationally?? 😩 I hope you can ship here to AU 😩 Asked by Lorena C., December 2020
Aww, thanks for your love Lorena! We hope to ship internationally soon. Follow our FB page to get updates from us! We'll be sure to keep every up to date on our international plans.
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I just received my first box yesterday and I am very happy to say that I will be keeping all if the items. The box shipped very quickly. All of the clothes fit perfectly including the jeans. My stylist, Breezie, honored all of my requests on what I was looking for and what I didn't need. She picked out the perfect color palette and styles for me. It is a great feeling to know that I have a place where I can purchase clothes that fit me correctly and are flattering. I will be ordering again.
I signed up almost two months ago, my account was immediately drafted but I have never received anything, cancelled subscription didn't even get refund. SCAM don't use unless you want to give money away.
Okay so I placed my order on April 20th and although it says they'll ship out your order within 3 days of doing your style profile well that's just not true cuz it's now April 27th and guess what no tracking number hasn't shipped I actually haven't heard a word from them since I put in my style profile so I don't know what's going on but I ordered this because it says they'll ship out within 3 days cuz I need it quickly so very disappointed about being lied to essentially!😫💔🖤
I’ve only received one box but I’m very happy with the selections. The items arrive in a box which is much nicer than a bag. Easy returns. I plan to continue this subscription.
Don't love the styling fee, but overall great options for someone with short legs!
Never received shipment - it was a gift to my daughter who was asked to give them a card number before shipping - that was not my understanding of how this worked.
I would like to get a refund of the $25 that was paid
When I saw this box on CrateJoy, I knew I had to try it. When it comes to clothes, I am alway settling or having to get things altered due to the fit never being just right. In my first box, the most perfect pair of jeans was picked for me. I adore the style, the fit, and the quality is phenomenal! Who knew jeans could look and feel good. They have become my go to jeans. I also got a new shirt in an everyday, causal style that I absolutely adore. Even the pieces I passed on were high quality and the right fit for me! To say I am empressed would be understating it. I can’t wait for my next box! No more settling for me.
I’ve tried most of the other styling boxes — you know them — and been disappointed by fit and quality. Short Story, though, absolutely aces it. For reference, I am 5’2”, weigh 190 pounds, and usually wear a 16-18. Regular sizes are always too long in the torso and rise. But my Short Story stylist found me three tops and two bottoms that fit perfectly and flattered my apple shape, including the best-fitting, most comfortable jeans I have had in decades. She also paid attention to the details in my requests (no black, longer sleeves, etc. ) I can’t imagine shopping without this service. They do the sourcing I can’t do. And the quality is good, the prices reasonable. I am thrilled with Short Story.
The box was full of great clothes but the size was not right
February 2023
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