Q: Help! I received the Indonesian box but I seem to have misplaced the envelope of recipe cards and other information. Can you email or mail via USPS the cards so that I can make the meals. Asked by Mary T., March 2023
Hi Mary! Could you send me a message through Cratejoy or to my email at eric(at)roamingradish(dot)club so I can send you the pdf version of the cards? Thanks!
Eric
Q: Would it be possible to just get 2 months?Asked by Roxanne S., December 2022
Hi Roxanne,
Thanks for your question! Yes, you could become a monthly subscriber and cancel your subscription after the second box ships.
How do I become a monthly subscriber? I would like to order this as a gift, for two months only.
Q: If you order a subscription as a gift can the recipient adjust the timing or skip a month if they won’t be available?Asked by Michelle M., December 2022
Hi Michelle,
Yes! The recipient can send me a message and I will be happy to adjust the shipping date to meet their needs.
Thanks,
Eric
Q: Do you sell boxes for people with tree nut, shellfish and fish allergies?Asked by Pam S., November 2022
Hi Pam,
Thanks so much for your question! Unfortunately, I can't guarantee that any box will be free of specific allergens. I include some suggestions for substitutions to help those with specific allergies, but some boxes contain ingredients with those allergens. If you are interested in single boxes, I list the allergens so you can choose an appropriate box by visiting my website: www dot roamingradish dot club.
-Eric
I got this for my daughter and she loved it so much that I got another subscription for myself. It is a wonderful way to try different foods from around the world. Absolutely worth every penny!
I would have a hard time finding some of this stuff at my local store and especially for the price. And I love that they do good things with a portion of the profit.
I am looking forward to more boxes!
Such a unique box and great cooking experience :)
Thanks so much for your feedback, Donna!
Happy cooking!
Eric
I think the boxes are great, but on the last box the delivery guy asked for an additional $48 to cover customs. I live in Canada, I already pay $25 for shipping. I wrote customer care and an auto bot answered my email. I still haven't been able to have a conversation with anyone to resolve this problem.
Some of the bags were opened and seeds were all over the box.
It was a gift for someone that is just learning about gardening & she is having great fun work with it. Maybe I'll get one for me too.
Box arrived in pretty bad shape. Could be The Roaming Radish could be the handling company. More importantly, I got a duplicate. I don't need 2 Indonesian boxes. The food was good but I want to move on to the next country/region. Support has been silent. I will be canceling my subscription soon if we can't get this sorted out.
Hi Greg,
Thanks for the feedback and for letting me know you received a duplicate box. I shipped a replacement box as soon as you let me know via Cratejoy support, and it should be delivered soon. Please let me know if you have any questions. I'm always happy to help!
Eric
I received this as a gift and I love the idea! I got some interesting new ingredients to try and the first dish I made was delicious. Looking forward to my next box!
Not the product I thought it would be. Shipping is very delayed. 1 box came without any information, no recipe- nothing. They are just useless ingredients. I have tried to contact the company and have not gotten a reply. Don’t waste your money!
Hi Kacey,
Thanks for your feedback regarding your subscription. I responded within a few hours to your first email about not receiving the recipe cards with an apology, a pdf document of the missing cards, and a promise to immediately send replacements that are now on their way to you. There were fulfillment issues with the batch that your package went out in, and I am working with my fulfillment team to fix those issues. Please reach out so I can help make this right.
Thanks so much,
Eric
The recipes and ingredients look great; I’m looking forward to preparing the meals. Unfortunately, my package of rice didn’t survive the journey and the grains were all over.
Hi Jason,
I'm sorry to hear that there were issues with your first box! We are sending a replacement your way so you can still enjoy the recipes and ingredients in your box. Please let us know if we can help in any other way!
Eric
I love the idea of this box. However, compared to other subscription boxes, there really isn't much to it - a few spices, recipe cards and that's it. Way too expensive for what you get. I will not renew.
Hi Kristina,
I appreciate your feedback and I’m sorry you were disappointed with your order. I strive to curate boxes that are unique and filled with specialty ingredients and delicious recipes. I also try to be very clear in stating exactly what comes in each box as can be seen in the box showcase section of the listing. Even though this wasn’t the box for you, I hope you are able to find something that better suits what you’re looking for.
-Eric
Want to give mofongo or habichuelas a try? Get these recipes and a selection of Puerto Rican staples in this box. Included ingredients: achiote, adobo, alcaparrado, sazón, chicharrones, frijoles peruanos, and gandules. Included recipes: mofongo, habichuelas, arroz con gandules, and pernil. A portion of the purchase price will be donated to Waves Ahead.
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