Cratejoy would love to hear from you.

Questions about press inquiries, partnerships, or affiliate programs? You're in the right place.

Questions about your order

If you have questions about a purchase or gift, you can get help from the seller. Sellers can help with shipments, answer specific questions about a subscription, and accommodate special requests.

If you don't have an existing order yet, you can contact any seller by visiting their product listing page and selecting "Contact Seller".

Can't find your shipment?

If you haven't received your order yet, visit your subscriptions page to see your estimated shipment date.
If you haven't received tracking information yet and should have, you can get help from the seller.

Visit your Account Page

How to contact Cratejoy support

Cratejoy support can help you with account or purchasing issues by creating a ticket with our team.

Other Contacts

Press inquiries:
Affiliate program:

Top Questions

How do I give a gift?
Where can I find my shipment?
How do I contact a seller?
How can I cancel a subscription?

Looking for information on how to start your own subscription? View seller page